Work was done timely and with excellent results at a reasonable price. – robertr
ALWAYS GREAT TO WORK WITH. THE WORK GETS DONE FAST AND EFFICIENT ... – salg
I had my transmission fixed by Croce's a few years ago. When my car broke down out of state and was towed to a car shop (NOT ATRA certified), initially we thought the problem was the transmission so I called Croce's. Not one aspect of the out of state shop was going well (false credentials, trumped-up costs, unprofessional behavior to put it mildly) until Croce's stepped in. Long story short, they turned things around. They arranged to have the car towed to an ATRA certified shop, handled the "attitude problem" with the other shop, and offered to look things over once the car was back in CT. The best way to explain the help and understanding I got from Tony and MariAnne back in CT is the following: Professional, Personal, Helpful, Knowledgeable, Capable, Calm, Thorough, Accommodating, Reassuring, Friendly, BEYOND the call of duty, Amazing! Customer care just doesn't cover all they did….and it wasn't even a transmission problem with the car! Their work was great! The ATRA shops have a network and code of conduct that allowed me to feel confident that my car was in good hands. Croce's went beyond that. They put me at ease knowing when I got the car back it would be looked at "just so I could feel confident" the work was all solid. None of this was their responsibility, but a customer care that went way beyond the call of duty. Wonderful people with a "family friendly" feel you can count on! Thank you!!! – ruthies
I don't remember ever dealing with a more professional group of people. From the owner technician to the office staff I left secure in the knowledge that I had received the best care available. I had extensive service to my transmission, but the real value was discovery of the cause of the problem. With a terrific warrantee in hand I was treated to a car wash at the end. I would recommend Croce's without reservation. – bruces
Wonderful to find honest auto shop. Friendly, very fair and outstanding customer service.
I highly recommend Croce's. – tamib
You are a consummate professional. Your staff is courteous and professional, too.
Throughout the process, I was kept informed, and the entire process was handled in a smooth, efficient manner.
It is quite evident that you take your work very seriously. It is also quite obvious that you treat your customers with the utmost respect. Tony, I would highly recommend you, without hesitation.
Thank you. --Frank T.-- – frankt
Croce's is a business that stands behind their words. – tonyv
Tony did a great job! He correctly diagnosed my problem after 3 failed attempts by the service center at the dealer. He worked patiently with my extended warranty company and located a rebuilt replacement transmission with a 3 year/100K mile warranty. My Volvo XC90 now runs smooth as silk.
I would recommend Croce's to anyone with a transmission problem. Good work at a fair price.
Thanks Tomy! – billr
Excellent! The customer service and honesty is refreshing! – robind
I unfortunately have had a few transmission problems with multiple vehicles my recent vehicle was leaking transmission fluid brought into Croce's transmissions gentleman behind a desk said it would take a few days to even look at I explained my situation my wife and I drive all day long for our business so when we are down a vehicle it costs us money to days later I got a phone call from Tony the ownersaying your vehicle is all fixed and ready to go I can't stop saying thank you the staff are super friendly and the service was without a doubt top-of-the-line thank you again Croce's and team.
Spoiled Pets CT LLC – davep
I am very happy with the service I receive at Croce's. Everyone is very polite and informative. My car runs good after having it serviced at Croce's. – geraldines
Courteous, fast and dependable as always over the past severe years.
Thank you again. – danm
Honest folks. Tough to get that in the world we live in. Even tougher in auto repair! – kevind
We broke down on the CT Turnpike on Saturday, 11.8.14, found Croce's via Google. The service doesn't match the very nice people in the office. We left our vehicle, with a scheduled pickup Friday, 11.14. Upon return on Friday the repairs weren't finished and we waited an additional two hours while the job was completed. Upon required re-inspection of the rebuilt transmission a week later, a shop in NJ told us there was a cracked transmission mount that should have been replaced when the transmission was replaced. – jimd
all work done correctly and with great customer service – arnoldk
Tony is a real prince. The work is done as needed. I have been a Croce customer for over 8 years. – jamesg
Where no one wants to deal with replacing there transmission, since I had no choice, I'm happy that I dealt with Croce. Tony was fair person to deal with. – brucem
Outstanding experience....Tony and his staff are direct, honest and the best in teh business . From servicing Domestic to Import vehicles- they are the best I've seeen.... – jamesh
TONY AND HIS WIFE WERE EXCELLENT THROUGH OUT THE ENTIRE REPAIR TO MY CLASSIC 1970 PONTIAC LEMANS. THEY PROVIDED EXCELLENT SERVICE AND DID WHAT THEY PROMISED ON TIME. I WILL NOT HESITATE TO RECCOMEND THEM TO EVERY ONE I KNOW. – johns
Great Customer Service. – jorgeg
I had a great first time experience. I was taken in at the time of my appointment and my car was ready at the time that I was told it would be ready. I would recommend Croce's to my family and friends – carlw
Outstanding service! Very pleased with work performed. Highly professional and personal, too. – williamg
Thank you! After taking my car to two other places, you diagnosed the problem, fixed it and came in with a
lower price than I expected. – traceyd
This is the second car we brought to Tony Croce's, and we were so very glad we did. This company has an old fashioned approach to growing his business -- he treats everyone right!...and his calls every Froday to give us status were greatly appreciated. – scottp
Tony was awesome! Very friendly and quick! Will be back for work on my wife's car soon. Would definitely recommend to friends and family. – mattb